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Blog by Abby Rubin

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My client, a large Commercial Property Management firm, is currently seeking Regional Operations Manager for their Winnipeg location. The Operations Manager will be responsible for the effective management of a skilled trades operation. Team engagement, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety requirements are important responsibilities of the role. This position pays well, depending on experience plus excellent benefits and opportunity for career advancement. For immediate consideration please call Abby Rubin (604) 836 – 2672 and email resume to



  • Manage a team of Technicians for assigned region
  • Responsible for people-oriented activities including, employee engagement, development and performance management, hiring and retention, and compensation recommendations
  • Ensures compliance with health and safety standards in the delivery of work through activities including implementing safety training, providing protective equipment, reviewing and monitoring incidents
  • Ensures work is performed in accordance to all internal and external requirements
  • Maintains current awareness and knowledge of all applicable regulations and requirements
  • Manages operational budgets with a focus on cost control (burden costs), and weekly work order expenditures.
  • Collaborates with relevant stakeholders to review, develop, refine and implement processes and standard operating procedures
  • Recommends and implements technologies to achieve greater efficiencies and productivity
  • Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements
  • Effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
  • Collaborates with Dispatch and CMMS teams for effective service delivery
  • Investigates and resolves operational issues
  • Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction


MINIMUM EDUCATION: Community college diploma or equivalent training (e.g. RPA, CET)



  • Knowledge & Skills
  • 8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level
  • In-depth knowledge of applicable regulatory requirements and maintains current awareness
  • Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing


Trade certification in one or more of the following would be considered an asset

  • Journeyman level Refrigeration license
  • Journeyman level Electrical license
  • Journeyman level Plumbing license